Frequently Asked Questions
When will I receive my order?
You can expect your order to arrive within 7-10 business days.
How do I return my products?
Understand that hair can not be altered, modified, or worn in anyway for returns to be accepted. Hair must be in original state and within 7 days of receipt to qualify for a return.
If you wish to exchange for a longer or shorter length, we must adjust the price of your order. Shipping charges are nonrefundable.
To return any products, please email us at support@peculiarperfection.com with your confirmation #, a picture and details stating what was wrong with the hair.
How do I care for my hair?
- Since it's glueless, simply take your hair off at night. You can place it on a hanger or a wig block head.
- Wash with warm water (If it's HD lace be gentle and use dawn soap to remove glue).
- Use a sulfate free shampoo and avoid harmful chemicals.
- Resist the urge to use excessive heat on your virgin hair extensions. Air drying or diffusing is best.
- Do NOT overpluck. Our wigs come pre-plucked. Too much plucking will lead to balding and will require maintenance, or a new wig.